Delivery & Returns

Delivery normally takes place 2-7 days after placing an order for products on stock. For Belgium, The Netherlands, Luxemburg, France, Germany and UK this will be 2-4 days.

For orders paid with Bank Transfer the delivery period can be a bit longer.

Below you find a list of all the shipping costs per country and the amount required to enjoy free delivery.

When you choose the option ' Self Pickup', you can collect your order during the opening hours of our shop or on demand by sending us an e-mail to info@thebatterybutler.com.

Returns

The customer has the right to decline his purchase without reason till 14 days after his purchase. The reflection period begins the day after receiving his purchased product. During the reflection period, the client will carefully treat the product and the packaging. He only wil unpack the product if this is really necessary to decide whether he will keep the product or not. If the customer decides that he will not keep the product, he shall return the product to the supplier in his original state and packaging with all the delivered accessorie in accordance with the instructions given by the supplier. The costs for returning the product are on behalf of the customer. When the supplier receives the product back, he will refund the customer as soon as possible with a maximum of 30 days.